Shipping Policy

Shipping Information

Domestic Shipping (Australia)

We are pleased to offer complimentary standard shipping Australia-wide on all orders placed via zelawellbeing.com.au.

· Applies to standard shipping only.

· Cannot be combined with other promotions or redeemed for cash.

· Complimentary shipping applies to one-time retail orders only.
Subscription orders, wholesale, and bulk purchases are subject to their own shipping terms as specified at checkout or in the subscription agreement.

Express Shipping is available for a flat rate of AUD $15.00

All orders are shipped via Australia Post. Once your order has been dispatched, you’ll receive a confirmation email with a tracking number to monitor your delivery.

International Shipping

We currently do not offer international shipping. However, we’re working toward making Zela Wellbeing available globally in the near future. Sign up to our newsletter or follow us on Instagram for updates on international availability.

Order Processing Times

· Orders are typically processed within 1–2 business days.

· During peak periods or promotional events, dispatch times may vary slightly.

Estimated Delivery Times

Region	Standard Shipping	Express Shipping
Australia (Metro)	2–6 business days	1–3 business days

 

Need Help?

If you have any questions about shipping, tracking, or delivery, our customer service team is here to help:

Email: Support@zelawellbeing.com.au
Business Hours: Monday to Friday, 9am – 5pm AEST